Even amid booming revenues and high-profile mergers, many large law firms are turning inward—shifting focus from expansion to operational efficiency.
In a notable example, Bryan Cave Leighton Paisner (BCLP) recently announced it will cut approximately 8% of its global support staff as part of a broader “Business Modernisation” initiative aimed at enhancing firm-wide productivity.
According to the firm’s Chief Operating Officer, the restructuring is part of an effort to embrace “new ways of working,” driven by both evolving client expectations and technological advancements. The firm is reallocating resources to support innovation, automation, and data-driven decision-making.
“These changes are difficult but necessary,” the COO said in a statement. “We're investing in technology and streamlining how we operate to deliver even greater value to clients.”
“Efficiency is no longer a back-office function—it’s at the heart of firm strategy.”
— Lila Norton, Legal Operations Consultant
Industry experts note that BCLP’s move is part of a growing trend among well-performing firms seeking to maintain profitability while adapting to a changing business environment.
Automation of routine tasks, consolidation of business services, and the growth of legal operations teams are becoming standard features of the modern law firm.
In addition to staffing adjustments, firms are also re-evaluating real estate. As hybrid work becomes permanent, many firms are downsizing office footprints, subleasing unused space, or redesigning offices to support flexible arrangements like hoteling and collaboration hubs.
This operational shift reflects a broader rethinking of what it means to run a modern legal enterprise. Across the industry, investment is surging in areas like AI, legal tech platforms, and knowledge management systems—all designed to make firms more agile, responsive, and client-focused.
Even firms riding high on record revenues are feeling the pressure to future-proof their operations.
“The legal market may be strong now, but firms know volatility is never far away,” Norton added. “They’re preparing now to be resilient later.”
