Law Firm

Client Intelligence

How data, analytics, and emerging Tech are redefining client engagement


05 NOV 2025 | CHICAGO | IN-PERSON | LEGAL TECHNOLOGY EVENT

Super Early Bird:  Confirm your place by August 29th and save $300

The Data-Driven Law Firm: Strategies for Turning Insights into Growth


Data has become the most competitive asset a law firm can wield—but only if it is collected, connected, and converted into actionable client intelligence. In 2025 the discussion has moved well beyond why firms need client data into the harder question of how to operationalize it.


Over the past year we have seen leading firms knit together marketing, KM, experience‑management, and finance data into unified client dashboards; deploy generative‑AI co-pilots that surface cross‑selling signals in real time; and create predictive models that flag churn risk months before a matter is lost.



Meanwhile, the client side has grown more sophisticated: corporate legal departments now benchmark outside counsel on responsiveness, sector insight, and value added, expecting firms to arrive with hard data, not anecdotes.


Join us on November 5th, 2025, for Law Firm Client Intelligence and gather with the architects of this data-driven revolution to share lessons learned and next-stage ambitions.

Building on last year’s sold-out forum, this year’s focus is on execution:

  • Integrating disparate systems seamlessly.
  • Turning dashboards into strategic decisions.
  • Embedding analytics into every client interaction.

Whether you lead business development, data strategy, or client service, this event will equip you with the tools, playbooks, and peer network needed to turn raw data into a lasting competitive advantage.


Key Highlights

WHAT TO EXPECT

Predictive Client Listening:

Real‑time sentiment analytics that alert teams to at‑risk matters and expansion opportunities.

Generative‑AI Personalisation:

Crafting hyper‑targeted pitches and alerts at scale without overwhelming clients.

From Dashboard to Decision:

Data‑storytelling techniques that move partners from insight to immediate action.

Cross‑Service Intelligence:

Surfacing multi‑practice opportunities without eroding client trust.

Unifying BD, KM & Marketing Data:

Case studies on building a single source of client truth across silos.

Revenue Forecasting & Dynamic Pricing:

Using AI to model share‑of‑wallet, fee elasticity, and portfolio growth.

Next‑Gen CRM vs. Client Data Platforms:

Is the traditional CRM dead, or can it evolve? Lessons from early adopters.

Talent & Culture for Data‑Driven BD

New roles, incentive models, and upskilling pathways that embed analytics in everyday practice.

Super Early Bird Registration:

Confirm your place at Law Firm Client Intelligence by August 29th and save $300

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