Dr. David

Jacobs

Senior Client Advisor

LexisNexis

David has worked in the software consulting industry for the past 25 years and spent the past 19 years at LexisNexis InterAction as a Principal Consultant and Senior Client Advisor. He has implemented CRM at law and professional services firms and conducted strategy and organizational change management sessions that incorporate a CRM user adoption study that he completed for his doctoral dissertation in 2016. He has presented at LMA National and Regionals, ILTACON National, InterAction Accelerate & Share, and Lex Mundi. In addition to his doctorate, David has an MBA, MS in Information Systems, and Change Management Certificate from Cornell University.