SPEAKER

Rachel

Shields Williams

Director, Client Intelligence

Sidley Austin LLP

Rachel Shields Williams is a seasoned legal business professional with nearly two decades of experience spanning Business Development, Marketing, Sales, Knowledge Management, and Legal Technology. Currently serving as Director, Knowledge Management at Sidley Austin, Rachel thrives on assessing and anticipating both internal and external customer needs, while leveraging her cross-industry expertise to bring fresh insights to every project. With a proactive and entrepreneurial mindset cultivated from her family-run business background, Rachel is committed to service excellence and takes ownership of every endeavor she undertakes. Her strategic acumen shines through as she translates vision into actionable goals and results, adept at designing and implementing innovative yet practical technology and process solutions. Under her leadership, she has spearheaded transformative initiatives that have had a meaningful, measurable impact on a global scale. Rachel is actively engaged in the legal community, serving as Treasurer on the 2024 Legal Marketing Association International Board of Directors and contributing to the International Legal Technology Associations Program Planning Council. She is also a Fellow in the College of Legal Practice Management.