Terms & Conditions

Inside Practice – Terms and Conditions

Last Updated: January 1st, 2025

Scope and Acceptance

These Terms and Conditions (“Terms”) govern all Inside Practice business-to-business (B2B) conferences and related services, including event attendance (ticket holders), sponsorship arrangements, exhibitor participation, and the use of our websites and online platforms. By purchasing an event ticket, entering into a sponsorship or exhibitor agreement, or using Inside Practice’s website or services, you acknowledge that you have read and agree to these Terms. These Terms apply to attendees, sponsors, exhibitors, and users of our site, as applicable. If you do not agree with any part of these Terms, you should refrain from registering for events, entering sponsorship/exhibitor agreements, or using our website. Inside Practice reserves the right to update or amend these Terms from time to time; material changes will be communicated, and continued participation or use after updates constitutes acceptance of the revised Terms.

Ticket Purchases and Attendee Terms

Registration & Fees: Event attendees must register through the designated process and pay all required ticket fees in full. Ticket purchases are generally non-refundable, except under the specific conditions outlined in these Terms (such as event cancellation by Inside Practice). The ticket fee covers access to the conference sessions and materials as described for that event; it does not include travel, accommodation, or other personal expenses, which are the attendee’s responsibility. Inside Practice reserves the right to deny or cancel an attendee’s registration (with a refund of the ticket fee if applicable) for failure to pay, or for any violation of these Terms or misconduct, at our sole discretion.

Transfers & Badge Policy:

If you are unable to attend, you may transfer your ticket registration to a substitute attendee (e.g. a colleague) by providing written notice to Inside Practice within at least 7 days prior to the event. After that date or if the event has begun, transfers may not be accepted. Sharing of attendee badges or credentials is not permitted – only the person registered (or an approved substitute) may use the conference credentials.

Attendee Cancellations & Refunds:

If you wish to cancel your attendance, you must notify Inside Practice in writing. Refund eligibility for voluntary attendee cancellations is based on standard industry timeframes. A full or partial refund (minus any applicable processing fees) will be granted for cancellations made well in advance of the event (Full refund, 30 days before the event start date) Cancellations closer to the event (e.g. within the final 30 days before the event) are typically not refundable. Once within the no-refund period, if you cannot attend, your options are to transfer the ticket to a colleague (as noted above) or, at Inside Practice’s discretion, possibly receive a credit toward a future Inside Practice event of similar value. “No-shows” (failure to attend without notice) are not eligible for any refund or credit.

Event Changes, Postponement & Cancellation (Attendees):

Inside Practice strives to deliver events as advertised, but program details are subject to change. This includes adjustments to the agenda, speakers, venues, or dates if necessary. Changes to event content, schedule, or speakers will not entitle attendees to a refund, as long as the overall event is held. If an event is postponed, your ticket will automatically be valid for the rescheduled date; if you are unable to attend on the new date, please contact us – we may offer a credit or refund at our discretion. In the unlikely situation that Inside Practice cancels an event entirely, ticket holders will be entitled to a refund of the registration fees paid. Inside Practice’s liability in such cases is limited solely to the ticket fees; we are not responsible for any other costs an attendee may have incurred, such as travel or hotel reservations. We also cannot be held liable for any consequential losses or lost opportunities resulting from an event’s cancellation or schedule change. We will notify attendees as soon as reasonably possible of any major changes or a cancellation.

Attendee Conduct & Safety:

By attending an Inside Practice event, you agree to conduct yourself in a professional and respectful manner. All attendees must adhere to any code of conduct or behavior guidelines issued for the conference. Harassment, discrimination, or disruptive behavior towards speakers, staff, or other participants is strictly prohibited. You must comply with all applicable laws and refrain from any speech or acts that are harassing, threatening, or otherwise objectionable (including on the basis of race, gender, religion, disability, or any protected characteristic). Inside Practice reserves the right to remove or refuse entry to any attendee who violates these conduct standards or otherwise undermines the safe, inclusive environment of the event. If you are removed from the event for misconduct or violation of these Terms (including any code of conduct), you will not be entitled to a refund of your ticket fees, and you may be banned from future events.

Attendee Liability & Assumption of Risk:

Attendance at our events is voluntary and at your own risk. Each attendee assumes all risks incidental to participation in the conference, including travel to and from the event. Inside Practice is not responsible for personal injuries, illness, losses, or property damage that may occur during travel or on-site at the event venue. By registering, you agree to waive and release any claims against Inside Practice and its affiliates for any such injury or loss incurred in connection with the event, except to the limited extent that such harm is directly caused by Inside Practice’s gross negligence or willful misconduct. Attendees are advised to make their own insurance arrangements, if desired, to cover any travel or personal risks.

Photography & Recording Release:

Inside Practice (or its authorized agents) may photograph, videotape, or otherwise record events. By attending, you consent to being photographed or recorded. Inside Practice may use and publish these images or recordings, which could include your likeness or voice, for promotional, marketing, or archival purposes without compensation to you. This includes use on websites, social media, in press releases, or future event materials. If you do not wish to be photographed or recorded, please inform us in writing in advance or at the event check-in, and we will make reasonable efforts to accommodate your request. However, by default, attendance serves as permission for Inside Practice to use your image and name in such media.

Sponsorship Terms

The following terms apply to companies or organizations (“Sponsors”) that sponsor Inside Practice events through a sponsorship agreement:

Sponsorship Agreements & Payment:

All Sponsors must enter a Sponsorship Agreement with Inside Practice, which outlines the specific sponsorship package, benefits, and fees. Sponsorship fees must be paid in accordance with the schedule and terms in the agreement (usually upfront or by stated due dates). Timely payment is essential; Inside Practice reserves the right to revoke or withhold sponsorship privileges if fees are not paid when due. Except in the case of event cancellation by Inside Practice, sponsorship fees are non-refundable once paid. If a Sponsor fails to fulfill the payment obligations, Inside Practice may terminate the sponsorship and resell or reassign the sponsorship benefits without liability, and any fees already paid may be forfeited.

Sponsorship Benefits & Deliverables:

Inside Practice will provide the sponsorship benefits as detailed in your Sponsorship Agreement (such as logo placement, advertising space, speaking opportunities, exhibitor space, or other deliverables). We will make commercially reasonable efforts to deliver all promised benefits. However, Sponsors acknowledge that Inside Practice does not guarantee specific results from sponsorship. For example, we cannot warrant a particular level of attendee engagement, number of leads, business outcomes, or return on investment that the Sponsor will receive. Any figures regarding expected attendance or reach are aspirational and not guaranteed. The Sponsor accepts that the value of sponsorship comes from exposure and association with the event, not from any assured metric. Inside Practice disclaims liability for any shortfall in anticipated interactions or outcomes (e.g. fewer attendees or impressions than expected).

Use of Sponsor Logo and Materials:

Sponsors grant Inside Practice a non-exclusive, worldwide, royalty-free license to use the Sponsor’s name, logo, and designated branding materials in connection with the event and its promotion. This includes use in event websites, apps, social media, emails, signage, printed programs, and other marketing channels. Sponsor materials provided to Inside Practice must be the Sponsor’s own intellectual property or properly licensed for use. The Sponsor warrants that it has all necessary rights and permissions for Inside Practice to use the provided logos, trademarks, or content, and that such use will not infringe any third-party rights. The Sponsor agrees to indemnify and hold Inside Practice harmless from any claims or liabilities arising out of use of the Sponsor’s provided materials (for example, claims that a logo or advertisement violated another’s intellectual property)

Sponsor Conduct and Compliance:

Sponsors are expected to uphold the professional environment of the conference. Any Sponsor representative attending the event (e.g. at a booth or on stage) must behave in a manner that is courteous and lawful. Sponsors shall not engage in activities that detract from the event or conflict with Inside Practice’s policies or applicable laws (such as ambush marketing or unauthorized solicitations outside of permitted areas). Inside Practice reserves the right to withdraw sponsorship benefits or remove Sponsor materials if a Sponsor’s behavior, display, or messaging is deemed inappropriate, offensive, or in violation of event standards or the law. Such removal may occur at Inside Practice’s sole discretion, and the Sponsor will not be entitled to any refund if sponsorship privileges are revoked due to the Sponsor’s misconduct. Sponsors are responsible for ensuring their on-site staff comply with all venue rules and event policies.

Sponsor Cancellation & Modification:

Once a Sponsorship Agreement is confirmed, the Sponsor is committed to the sponsorship. If a Sponsor wishes to cancel its sponsorship, it must notify Inside Practice in writing. Inside Practice is not obligated to refund sponsorship fees for a Sponsor-initiated cancellation (since those spots are secured and event planning relies on them). Any refund or release from payment as a result of the Sponsor’s cancellation will be at Inside Practice’s discretion. Depending on the timing and circumstances, Inside Practice may offer a partial refund or credit if a replacement sponsor is found or if expenses have not yet been incurred, but this is not guaranteed. Generally, cancellations close to the event will not be refunded. Inside Practice also reserves the right to cancel a sponsorship arrangement if the Sponsor breaches these Terms or the Sponsorship Agreement (e.g., non-payment or reputational issues), in which case the Sponsor may forfeit any fees already paid and remain liable for any unpaid balance.

Event Cancellation or Change (Sponsors):

In the event Inside Practice must cancel the conference, Sponsors will receive a refund of sponsorship fees (either full or pro-rated, as appropriate) for the canceled event. However, Inside Practice will not be liable for other costs the Sponsor may have spent in anticipation of the event (e.g. travel bookings, promotional printing). If the event is rescheduled or moved to a different format (e.g. virtual), the Sponsor’s agreement will generally roll over to the new event date or format with equivalent benefits, unless otherwise agreed. We will communicate any changes and work in good faith to provide comparable value. If a reschedule or format change significantly diminishes the sponsorship value and the Sponsor cannot participate on the new date, Inside Practice may discuss alternative arrangements or partial refunds. Additionally, should unforeseen circumstances (force majeure as described later) require changes, no additional liability shall accrue to Inside Practice beyond the sponsorship fee.

Insurance and Liability (Sponsor):

Sponsors participate in Inside Practice events at their own risk. Each Sponsor is responsible for obtaining any insurance coverage it deems necessary for its participation, such as general commercial liability insurance and property insurance for any booth or materials brought to the event. Inside Practice is not responsible for loss or damage to a Sponsor’s equipment or materials, nor for injury to Sponsor’s employees or representatives at the event. The Sponsor assumes all liability for any claims arising from its participation, including any product demonstrations, giveaways, or marketing activities it conducts. The Sponsor agrees to indemnify, defend, and hold harmless Inside Practice, its affiliates, and the event venue from any claims, damages, or expenses (including reasonable attorneys’ fees) that arise out of the Sponsor’s actions, materials, or personnel at the event. This includes, for example, claims of personal injury or property damage caused by the Sponsor’s booth or staff, or any breach of these Terms by the Sponsor.

Confidentiality: Sponsors may receive certain non-public information from Inside Practice (e.g. draft agendas, attendee lists, or Inside Practice’s business information) in preparation for the event. Any such information designated as confidential or which ought reasonably to be understood as confidential is to be used solely for the purposes of the sponsorship and event participation. Sponsors shall keep confidential any sensitive or proprietary information about Inside Practice or the event that is not publicly available, and shall not disclose it to any third party without Inside Practice’s prior written consent.

General Website Usage Terms

These website terms apply to anyone using Inside Practice’s website(s) or online services (such as event registration portals or mobile apps). By using our site, you agree to the following:

• Authorized Use: You may use Inside Practice’s website for lawful purposes related to learning about our events, registering as an attendee, or managing your participation. You must not use the site in any manner that is unlawful, abusive, or disruptive. This means you agree not to do things like: engage in fraudulent activities; post or transmit any illegal, harmful, or defamatory content; attempt to gain unauthorized access to our systems; or introduce viruses or malicious code. You must not interfere with the proper working of the site or with other users’ use of the site (for example, no denial-of-service attacks, spamming, or scraping data without authorization). Inside Practice reserves the right to restrict or terminate your access to the website if you violate these usage rules or if we detect security threats.
• Intellectual Property on the Site: All content and materials available on Inside Practice’s website – including text, graphics, logos, button icons, images, videos, and software – are the property of Inside Practice or its content suppliers and are protected by copyright, trademark, and other intellectual property laws. This includes the overall look-and-feel of the site, our event names and logos, and any original content (like blog posts or brochures). Inside Practice grants you a limited, revocable license to access and make personal or internal business use of the site and its content. However, no content may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without Inside Practice’s prior written permission except that you may download or print insubstantial excerpts for your own reference (such as printing an agenda or saving a PDF that we provide), provided you do not remove any proprietary notices. You receive no rights or ownership of any of our intellectual property by using the site. All Inside Practice trademarks, service marks, and logos are solely our property, and any unauthorized use is prohibited. Likewise, if the site allows you to post content (such as in a forum or comments), you must only post content that you have the right to post and that does not violate others’ rights. Any user-contributed content may be removed by Inside Practice if we believe it’s unlawful or inappropriate. By submitting any content or feedback to us, you grant Inside Practice a license to use that content for our business purposes (for example, using feedback to improve our services).
• Third-Party Links and Content: Our website may include hyperlinks to third-party websites or services for your convenience (for example, hotel booking sites, payment gateways, or partner pages). These linked sites are not under Inside Practice’s control, and we are not responsible for the content, products, or practices of any linked third-party site. A link on our site does not imply that Inside Practice endorses or approves the third party or their site; it’s provided only as a convenience. If you choose to visit any third-party links, you do so at your own risk. We encourage you to review the terms and privacy policies of any third-party websites you visit. Inside Practice also is not liable for information provided by third parties on our site. For example, if an outside speaker’s bio or a sponsor’s description is posted on our site, that content is typically provided by the speaker or sponsor – while we try to ensure accuracy, we cannot guarantee it and are not responsible for any errors in that third-party provided content.
• Site Information and Disclaimer: We aim to keep all information on the Inside Practice website up-to-date and accurate, including event details, schedules, and pricing. However, errors or omissions may occur, and information may sometimes be out of date. The website and all content are provided “as is” without any warranty. Inside Practice disclaims all warranties to the fullest extent allowed by law, whether express or implied, including any warranties of accuracy, completeness, currency, non-infringement, merchantability, or fitness for a particular purpose. We do not guarantee that the website will be available at all times, or that it will be free from viruses or other harmful components (though we take security seriously).
• Use of the website is at your own risk. Inside Practice will not be liable for any damages or harm arising from your access or use of (or inability to use) the website or any content therein. This includes, but is not limited to, any direct, indirect, incidental, or consequential damages. For example, we are not liable for any loss of data, loss of profits, or business interruption resulting from the use of our site. If you download materials from the site, you do so at your discretion and risk, and you are responsible for any damage to your computer system or loss of data that results. Some jurisdictions do not allow certain warranty exclusions or liability limitations, so the above disclaimer may not apply to the extent prohibited by law. In such cases, Inside Practice’s liability will be limited to the minimum extent permitted by applicable law.
• User Accounts and Passwords: If you create an account on our site (for example, to manage event registration), you are responsible for maintaining the confidentiality of your login credentials. Do not share your password. You agree to notify Inside Practice immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from someone else using your account (with or without your knowledge). Inside Practice may require you to change your password if we believe your account is no longer secure.
• Termination of Use: Inside Practice reserves the right to suspend or terminate your access to the website (or certain features of it) at any time without notice if we determine that you have violated these Terms or if we need to do so for security or legal reasons.We also reserve the right to remove or edit any user-submitted content that violates these Terms or that we find objectionable. Inside Practice shall not be liable to you or any third party for any termination of your access to the site.
• Indemnification (Website Use): You agree that if your misuse of our website or violation of these Terms causes harm to Inside Practice or results in a legal claim against us, you will indemnify and hold Inside Practice harmless from all damages, losses, and expenses (including reasonable legal fees) that result. This means you may be responsible for costs incurred by Inside Practice due to your breach of the website terms – for example, if you post content you have no right to and it leads to an infringement lawsuit, or if you intentionally introduce malware.

Payment, Refund and Cancellation Policy

This section summarizes Inside Practice’s standard policies on payments, refunds, and cancellations for various stakeholders in our B2B events, in line with industry norms:

Attendees (Ticket Holders): Payment for attendee registrations is due at the time of registration (or by the invoice due date, if an invoice arrangement is made). All ticket sales are final once purchased, except as noted below. Inside Practice understands that plans can change, so we offer refunds for attendee cancellations made within a specified timeframe. Generally, an attendee who cancels in writing well in advance of the event can receive a refund of the ticket fee, often subject to an administrative processing charge. For example, a full refund might be available for cancellations made more than 30 days before the event or a refund minus a fixed administrative fee for cancellations made by 30 days before the event. After the stated cut-off (e.g. within 30 days of the conference start), no refunds will be issued for attendee cancellations. However, we typically allow the ticket to be transferred to another person in the same company up until a few days before the event as an alternative to cancellation. In some cases, if you miss the refund deadline, Inside Practice may at its discretion provide a credit that can be applied to a future Inside Practice event (usually to be used within one year). Any such credit, if offered, will be for the ticket amount paid minus any applicable fees and must be used by the expiration date provided. To request a refund or transfer, the attendee must contact Inside Practice’s registration team by email (or through the registration portal if available) and obtain confirmation. Refunds, if approved, will be processed to the original payment method within a reasonable time. Note that any third-party ticketing or processing fees (for example, credit card fees) may be non-refundable , meaning your refund covers only the conference fee itself. If an attendee violates the event Code of Conduct and is removed from the conference, they are not entitled to any refund of fees (as such removal is due to misconduct).

Sponsors: Sponsors must adhere to the payment schedule in their Sponsorship Agreement (e.g., 50% deposit and 50% before event, or 100% by a certain date). Once a sponsorship is confirmed and payment is made, those funds are committed to the event. As a rule, payments by sponsors are non-refundable. If a sponsor needs to cancel their participation, Inside Practice may consider, on a strictly discretionary basis, a partial refund depending on the timing of the cancellation and the expenses already incurred or the ability to find a replacement sponsor. For instance, if a sponsor withdraws many months before the event and Inside Practice manages to resell the sponsorship, we might refund a portion of the fee minus costs. However, if a sponsor cancels close to the event (or after marketing materials have been printed and benefits delivered), no refund would typically be due. Any request by a sponsor to cancel or modify their sponsorship must be made in writing. Inside Practice’s decision on any refund or release of the sponsor’s obligations will be final. Sponsors should carefully consider their commitment before signing, as sponsorship is usually a high-value, integral part of the event with significant advance work undertaken by Inside Practice. If Inside Practice cancels the event entirely, sponsors will receive a refund of sponsorship fees as described in the next section (Event Cancellation). If an event is postponed, the sponsor’s payment will apply to the rescheduled event.

Force Majeure:

Please note that if an event is disrupted or canceled due to circumstances beyond Inside Practice’s control (often called “force majeure” events, such as natural disasters, strikes, epidemic outbreaks, government restrictions, or other emergencies), our refund policy may be adjusted to reflect those circumstances. We strive to be fair; typically, we treat a force majeure cancellation the same as any other cancellation (fees refunded). However, if the event is partially held or some elements delivered, we may provide partial refunds or credits. Inside Practice will not be liable for delays or failure to perform caused by such forces beyond our control. We will communicate plans (rescheduling, virtual alternatives, etc.) in such an event, and any refunds or credits will be determined in accordance with our obligations and the specific situation. Participants (attendees, sponsors, exhibitors) by agreeing to these Terms waive any claims for damages or losses against Inside Practice arising from a cancellation, postponement, or other changes due to extraordinary events beyond our control, apart from the rights explicitly provided (refund of fees).

Liability and Disclaimers

This section sets out important limits on Inside Practice’s liability, and various disclaimers:

Limitation of Liability: To the maximum extent permitted by law, Inside Practice’s total liability to any participant, attendee, sponsor, exhibitor, or website user for any claim arising out of or relating to an event or the use of our services/website is limited to the amount of fees that such party paid to Inside Practice for that event or service. This means, for example, that if you purchased a ticket for $500, our liability to you is capped at $500. Under no circumstances will Inside Practice be liable for any indirect, incidental, special, punitive, or consequential damages. This includes, without limitation, lost profits or revenues, loss of business opportunities, loss of data, travel or accommodation costs, or any other financial loss that may result from an event or from use of our website or services, even if we have been advised of the possibility of such damages. Attendees, sponsors, and exhibitors waive any claims for lost profits or other indirect losses due to event changes or cancellation. The limitations in this section apply to any and all claims, whether arising from breach of contract, tort (such as negligence), or any other legal theory. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you if you are in one of those jurisdictions – in such cases, Inside Practice’s liability will be limited to the greatest extent permitted by law.

No Warranty on Event Outcomes:

Inside Practice does not guarantee specific results from attending or sponsoring an event. All information about anticipated benefits (such as expected networking opportunities, number of leads, business deals, or attendance numbers) are estimates for planning purposes only and not guaranteed. Participants should not rely on any projected outcomes in deciding to attend or sponsor, as many factors influencing success are beyond Inside Practice’s control. For example, we make no warranty or representation that a sponsor will meet a certain number of new clients or that an exhibitor will achieve a certain sales volume due to the event. Likewise, while we target certain attendance figures, actual attendance can vary, and Inside Practice will not be liable if the actual turnout is lower than expected. The quality of the event (speakers, content, interactions) is what we strive for, but we can’t promise any particular subjective outcome for participants.

Event Program and Content Disclaimer:

The opinions, statements, and presentations of speakers, panelists, exhibitors, or sponsors at Inside Practice events are their own and not those of Inside Practice. Inside Practice does not endorse or guarantee the accuracy or reliability of any information provided by third-party speakers or participants. All event content is provided for informational purposes only and is not professional advice by Inside Practice. Participants should use their own judgment in applying any information gained at the conference. Inside Practice will endeavor to ensure a high-quality program, but we make no warranties or representations about the accuracy or completeness of content presented at our events. For example, if a speaker provides data or forecasts, Inside Practice is not responsible for any errors or omissions in that content. Any educational materials distributed are for personal use of attendees and protected by intellectual property laws; attendees generally should not reproduce or distribute conference materials without permission. Inside Practice also reserves the right to make substitutions or modifications to the published agenda, and while we try to keep the schedule as advertised, we do not warrant that a particular speaker or topic will appear as originally announced. No refunds will be provided due to changes in speakers or agenda as the event as a whole will still be delivered.

No Implied Warranties:

Inside Practice provides all services (including event hosting and the website) on an “as is” and “as available” basis without any warranties of any kind, unless expressly stated. To the extent allowed by law, we disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Inside Practice does not warrant that our events will meet your expectations in terms of business outcomes or that the operation of our events or websites will be uninterrupted or error-free. We cannot guarantee that the venue will be free of all hazards, or that every attendee will follow our rules (though we will take appropriate action if aware of issues). For virtual aspects of events, we do not guarantee that the streaming or online platform will be without technical difficulties, though we will make reasonable efforts to resolve any issues that arise. Any guarantees or warranties not expressly provided in these Terms are hereby disclaimed.

Release for Personal Injury/Property Damage:

All event participants (attendees, speakers, exhibitors, sponsors) should be aware that they are responsible for their own well-being and property. Inside Practice requires that all attendees sign (or otherwise agree to) a waiver and release of liability as part of registration, acknowledging that they assume the risks of participation. While Inside Practice will do its best to provide a safe environment, by attending you agree not to hold Inside Practice liable for any injury to your person or damage/loss of your property that may occur during an event, except in cases of gross negligence or intentional misconduct by Inside Practice. This includes any risks associated with communicable diseases – we will follow applicable health guidelines, but attendees join at their own risk with respect to illnesses. We also are not responsible for loss or theft of belongings; attendees and exhibitors should take reasonable precautions (e.g., not leaving electronics or valuables unattended). Some venues may require separate waivers (for example, if the event involves activities like sports, etc., though unlikely in a standard conference).

Indemnification: Beyond the specific indemnities mentioned for sponsors and exhibitors, all attendees and participants agree that if they do something at the event that causes harm to a third party or to Inside Practice (e.g., you damage hotel property or injure someone due to reckless behavior), you will indemnify Inside Practice for any resulting claims or expenses. This means you may need to reimburse Inside Practice if we incur costs or legal liabilities due to your actions violating these Terms or the law.

Third-Party Vendors: Inside Practice may use third-party vendors or service providers to help run events (for example, audio-visual contractors, event apps, caterers). We try to engage reputable providers, but we are not liable for the acts or omissions of third-party vendors. Any issues or claims related to services provided by third parties (such as catering quality, hotel charges, etc.) should be directed to those parties.

Force Majeure: Inside Practice shall not be liable for delay or failure to perform any obligation under these Terms if such delay or failure is due to events beyond our reasonable control. This includes, but is not limited to, natural disasters (e.g., earthquakes, hurricanes), war or terrorism, government or venue restrictions, labor strikes, pandemic or public health emergencies, utility outages, or technological disruptions (for virtual events). If a force majeure event occurs, we will make reasonable efforts to mitigate its impact and resume our obligations when feasible, but some changes or cancellations may be unavoidable. As noted, in such cases participants are not entitled to damages or compensation beyond the refund policies stated.

The limitations and disclaimers in this section are fundamental to Inside Practice’s agreement to host events and allow attendance for the fees charged. By agreeing to these Terms, you understand and accept these limitations on your legal rights. None of these provisions is intended to unlawfully limit any rights you may have under applicable law; they apply only to the extent permitted by the governing law of this agreement.

Data Protection & Privacy

Inside Practice is committed to protecting your privacy and handling personal data in compliance with applicable data protection laws. This includes, for example, the EU General Data Protection Regulation (GDPR) and other relevant national privacy laws. Any personal information we collect from you as part of event registration, sponsorship/exhibitor agreements, or website usage will be processed according to our Privacy Policy and these Terms. We maintain a separate detailed Privacy Policy (available on our website) that explains what data we collect, how we use it, how we share it, and your rights regarding your data. By registering for an Inside Practice event or using our site, you consent to the collection and use of your personal information in accordance with our Privacy Policy. We encourage you to read the Privacy Policy for full details, but key points are summarized below:

• Personal Data Collected: Inside Practice typically collects information such as your name, contact details, company/organization, job title, and payment information when you register for an event or request our services. We may also collect demographic information or preferences if you provide them (for example, your industry or dietary requirements for a conference meal). If you use our website, we may collect technical data like IP addresses or cookies as described in the Privacy Policy.
• Use of Data: The personal data you provide is used for event administration and communication – for instance, to issue tickets or badges, send you event updates, facilitate networking, and process payments. We may also use your contact information to send you informational or marketing communications about Inside Practice events or services, but you will have the ability to opt out of marketing emails at any time. We will maintain your data securely and retain it only as long as necessary for the purposes collected (or as required by law). We will not sell your personal data to third parties. We process your personal data in accordance with our Privacy Policy and applicable law, and by registering you acknowledge and agree to such processing.
• Sharing of Data: Inside Practice may share your information with certain third parties in the context of running our events. For example, we might share attendee lists (typically name, title, company, email) with event sponsors or exhibitors for networking or marketing purposes, but this is done in accordance with applicable laws and, where required, with your consent. (For instance, in some jurisdictions we will ask for your opt-in before sharing your contact details with sponsors for outreach. If you opt-in during registration to allow your details to be shared, sponsors may send you follow-up communications; if you opt-out, we will respect that.) We also share necessary information with service providers – for example, our registration platform provider, payment processor, mobile event app provider, or the venue – strictly to facilitate the event and related services. All such service providers are contractually bound to handle your data securely and only for the purposes we specify. If an event has a mobile app or virtual platform, basic attendee information may be loaded into that system to enable your access. Additionally, if we arrange hotel blocks or similar, we may provide attendee names to the hotel to validate bookings. We do not share or sell personal data to unrelated third parties for their own marketing use outside of an event context. Any sharing of data is done “on a need to know basis” and in line with our Privacy Policy.
• Communications and Opt-Out: By registering for an event, you agree that Inside Practice can send you important event information via email or other contact info you provide. This includes confirmations, invoices/receipts, logistical information, updates or changes to the event, and post-event follow-ups. These are considered transactional or informational messages, not marketing. You cannot opt out of such essential communications if you remain registered, because they are necessary for participation. However, you have the choice to opt out of promotional communications. If you join our mailing list or if we send updates about future Inside Practice events, you can unsubscribe at any time by following the opt-out instructions (such as an “unsubscribe” link in an email). Opting out of marketing emails will not affect your receipt of important event-related notices. Inside Practice will honor opt-out requests in a timely manner as required by law.
• Data Security: Inside Practice implements reasonable security measures to protect personal data under our control from unauthorized access or disclosure. This includes administrative, technical, and physical safeguards appropriate to the sensitivity of the data. For example, our registration databases are access-controlled, and our website uses encryption (HTTPS) for transmitting sensitive information. However, no system can be guaranteed 100% secure. By using our services, you acknowledge that there is some risk inherent in transmitting information over the internet, and we cannot warrant that our systems are completely impervious to all breaches. In the unlikely event of a data breach affecting your personal information, we will follow applicable laws in notifying you and addressing the issue.
• Privacy Rights: Depending on your jurisdiction, you may have certain legal rights with respect to your personal data. For example, under GDPR (if applicable), you have the right to access data we hold about you, correct inaccuracies, or request deletion of your data under certain conditions. Our Privacy Policy outlines how you can contact us to exercise these rights. Inside Practice will comply with applicable data protection laws regarding any such requests. Typically, you can reach out to our data protection contact (as listed in the Privacy Policy) to inquire about your data or make requests, and we will respond within the timeframe required by law.
• Consent for Photographs & Media: As noted in the Attendee Terms, by attending an Inside Practice event you may appear in group photos or videos. We treat such imagery as event data that may be used in our legitimate interests for event promotion. If you have concerns about your likeness being used, you can contact us at the event. We will also abide by any applicable laws regarding the use of personal images. Any official photography or videography will focus on capturing the event atmosphere and not on individuals in a sensitive way.

For full details on how we handle personal data, please refer to the Inside Practice Privacy Policy (available on our website). These Terms incorporate our Privacy Policy by reference, meaning that the Privacy Policy is considered part of these Terms. In the event of a conflict between these Terms and the Privacy Policy regarding data issues, the Privacy Policy will govern specific data practices, while these Terms govern your general obligations and our services. If you have any questions about privacy or data protection, you can contact the Inside Practice privacy team at the contact information provided in the Privacy Policy.

By agreeing to these Terms, you also confirm that you have read (or been given the opportunity to read) our Privacy Policy and understand how Inside Practice will handle your personal information in relation to events and services.

Governing Law and Jurisdiction

All matters relating to these Terms and any disputes arising under them (including any non-contractual disputes) shall be governed by and construed in accordance with the laws of Illinois (the place where Inside Practice is incorporated or primarily does business), without regard to its conflict of law principles. Inside Practice and all users/participants agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to the event agreements or these Terms.

In the event of a dispute or claim arising out of or in connection with an Inside Practice event, sponsorship, or these Terms, the parties will first attempt to resolve the matter through good-faith negotiations. If direct discussions do not resolve the dispute, the parties agree to consider mediation as a next step, before pursuing formal legal action. (Mediation is a voluntary process in which a neutral third party helps the parties seek a mutually agreeable resolution; any party may withdraw from mediation, but the parties at least agree to attempt it in good faith.)

Should the dispute not be resolved amicably, it will be submitted to the exclusive jurisdiction of the courts located in Illinois, and each party agrees to submit to the personal jurisdiction of such courts. In other words, any lawsuit related to these Terms or an Inside Practice event must be filed in the appropriate state or federal courts of Illinois, and not in any other forum. All attendees, sponsors, and exhibitors expressly consent to the jurisdiction of such courts for any litigation that may arise. We ask that any dispute be brought within a reasonable time, and in any case within the statute of limitations under applicable law.

If you are an international participant, please note that by agreeing to these Terms, you may be waiving rights to sue in your home country and are instead agreeing to the venue and law of Illinois. We choose this governing law and forum for consistency and predictability in enforcing these Terms. That said, nothing in these Terms is intended to override any rights you may have as a consumer under mandatory laws in your country of residence (if, for example, you are deemed a consumer and those laws apply). In the event that you are considered a consumer and a certain provision of these Terms is unenforceable under the consumer protection laws of your jurisdiction, that provision shall be severable and the rest of these Terms shall remain in effect.

Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be deemed modified to the minimum extent necessary to make it valid (or disregarded if no such modification is possible), and the remaining provisions shall continue in full force and effect.

No Waiver: Inside Practice’s failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing to be effective.

Entire Agreement: These Terms, together with any applicable registration form, Sponsorship or Exhibitor agreement, and the Privacy Policy, constitute the entire agreement between you and Inside Practice with respect to the matters herein, and supersede any prior or contemporaneous understandings, communications, or agreements, whether written or oral, regarding those matters.

By purchasing a ticket, attending an event, sponsoring, exhibiting, or using the Inside Practice website, you confirm that you accept and agree to these Terms and Conditions in their entirety. These Terms create a binding legal agreement. If you have any questions about these Terms, please contact Inside Practice at [contact information] before proceeding with your registration or agreement.

Thank you for being a part of Inside Practice’s events. We appreciate your understanding and cooperation in making our conferences successful, safe, and compliant for all parties involved.

If you have any questions: