The PSL Forum:

Expertise, Influence & the Evolving Role of professional support & knowledge lawyers.

Super Early Bird: Confirm your place by 12.01.26 and save $400 use code LTOS27

Six connected themes exploring how the PSL and Knowledge Lawyer role is changing — and the decisions firms need to make about expertise, technology, people and practice.

• If technology can retrieve knowledge, where does the PSL create distinctive value?
  
• Which traditional responsibilities remain important — and which should disappear?
  
• Are PSLs becoming practice strategists, workflow designers, educators, technologists or something else entirely?
  
• How different should the role look across transactional, advisory and contentious practices?
  
• What should a high-performing PSL or Knowledge Lawyer actually be accountable for in 2030?

• What happens to Knowledge when lawyers increasingly access expertise through AI rather than searching for it themselves?
  
• How should precedents, playbooks, matter knowledge and know-how evolve for an AI-enabled firm?
  
• What role should PSLs play in testing, training and improving AI-enabled legal workflows?
  
• How do firms distinguish authoritative firm knowledge from plausible AI-generated answers?
  
• Does AI make curated knowledge more important rather than less?

• Where can PSLs influence how legal work is actually performed?
  
• Which workflows should be redesigned rather than simply accelerated with AI?
  
• How can PSLs translate legal expertise into repeatable processes, playbooks and technology-enabled workflows?
  
• Where should responsibility sit between Knowledge, Innovation, Legal Technology and the practice?
  
• How do firms turn isolated experimentation into better ways of working across an entire team?

• What happens when AI performs some of the work through which junior lawyers traditionally learned?
  
• Which skills must lawyers develop themselves before they can safely supervise technology?
  
• How should training change when knowledge can be accessed instantly but judgement still has to be developed?
  
• Can PSLs become architects of continuous learning inside practice groups?
  
• How do firms build legal judgement, commercial awareness and critical thinking in an AI-assisted environment?

• Does the organisational status of PSLs reflect the strategic importance firms now place on knowledge?
  
• What does progression look like when partnership is neither the only nor necessarily the right destination?
  
• Which new skills will distinguish the next generation of Knowledge Lawyers?
  
• How should firms recruit, reward and retain lawyers whose impact extends beyond personal billings?
  
• Should PSLs have a stronger voice in practice strategy, technology investment and client delivery?

• How do you demonstrate the commercial value of better knowledge, training and practice infrastructure?
  
• Which measures matter beyond utilisation and hours saved?
  
• Where should firms invest: people, content, AI, data, workflow design or capability building?
  
• What should practice leaders expect from their PSL and Knowledge teams — and what should those teams expect from leadership?
  
• If the role is becoming more strategic, what needs to change in mandate, budget and decision-making authority?
  

We are curating a faculty of leading Professional Support Lawyers, Knowledge Lawyers, Heads of Knowledge, practice leaders, innovation and legal technology professionals, learning leaders and law firm executives who are actively redefining how expertise is developed and deployed inside firms.

We welcome:

• Practical examples of how PSL and Knowledge Lawyer roles are being redesigned
• AI-enabled legal workflow case studies
• New approaches to precedents, know-how and knowledge architecture
• Lawyer training and capability models for the AI era
• Career frameworks and progression models for PSLs and Knowledge Lawyers
• Examples of collaboration between Knowledge, Innovation, Technology and practice groups
• Frameworks for demonstrating the value and impact of Knowledge teams

Propose a Contribution →

Super Early Bird: Confirm your place by 12.01.26 and save $400 use code LTOS27

A focused one-day forum for Professional Support Lawyers, Knowledge Lawyers, Knowledge leaders and the people responsible for shaping legal practice.

This is not another conference about what AI might do to lawyers.

It is a practical examination of what is already changing inside law firms: how expertise is created and shared, how lawyers learn, how technology changes legal workflows, and how the people who understand both the law and the practice of law can play a much more influential role in what comes next.

Who Should Attend: